Our commitment, current position and feedback process for an inclusive website experience.
Last updated: 10 September 2026
Xinran International is committed to making xinran-international.com usable by as many people as reasonably possible, including people who use assistive technologies or different input methods.
We are working toward the Web Content Accessibility Guidelines (“WCAG”) 2.2 Level AA as our reference standard. This is a goal and not a claim that every page currently conforms fully to WCAG 2.2 Level AA.
Our accessibility work includes:
We know that parts of the Website may not yet provide the intended experience for every user. Current work includes improving alternative text for images, heading order, page landmarks, skip-link keyboard behaviour, colour contrast and accessibility of third-party forms or embedded services.
Some forms, maps, videos, chat tools, documents or linked websites may be supplied by third parties. We do not control every aspect of their accessibility, but we welcome reports of problems and will try to provide information through a reasonable alternative where practicable.
For the best experience, use a current version of a major browser and keep assistive technology updated. The Website is designed to work across common desktop and mobile devices, but combinations of older browsers and assistive technologies may behave differently.
If you cannot access information or complete a task, please tell us what page or feature caused the problem, what device or assistive technology you used, and what format or assistance would help. We will review the request and provide a reasonable response or alternative where practicable.
Email: privacy@xinran-international.com
Telephone: +65 6977 9677
We will review this statement as the Website changes and update the date above when material accessibility work is completed.